Detection & repair
Flat-to-flat leak detection
Coordinate the checks needed when water crosses between homes.
Can we inspect both the effect and the possible source?
The lower flat may show the damage while the relevant plumbing is elsewhere. We consider authorised access above and below, shared risers and the timing of water use. A coordinated visit can allow suitable tests and observations across the affected spaces.
A useful starting point
Arrange the relevant permissions and tell us about managing agents, communal valves and access hours.
Tell us about any earlier investigation, even if it did not identify the source. Knowing which checks were made and what access was available helps us decide what remains useful.
Choose a test that answers a question
Dye testing may be useful where the conditions and pipe arrangement suit it. It is not appropriate for every surface or system. Dye testing is selected and managed by the investigator.
An investigation can combine methods. We explain the findings and their limits, including when the evidence does not yet justify an opening.
Agree access before the repair
The report records findings; it does not decide legal responsibility between occupants. Wider communal systems may need a separate quote.
Once the proposed work is clear, the agreed plumbing repair is completed with the necessary parts and materials. Suitable checks follow the repair, and the report records relevant observations, work and any remaining matters.
What the residential package covers
- Investigation of the reported problem
- Specialist detection and pipe tracing
- Necessary access or excavation
- The agreed plumbing repair
- Parts and materials for that repair
- Suitable checks after the repair
- A written Trace & Access report
- A 12-month workmanship warranty
£1,290 includes applicable tax. The £100 deposit is deducted, leaving £1,190. Decorative and remedial reinstatement is excluded. No hourly surcharge is added solely because the agreed residential work takes longer.